Spa Policy


Reservation of all SPA services is mandatory, in order to guarantee you the best service . for treatment reservation we recommend that you contact the talasso spa at the reception desk. Our staff will be able to guide you in making the best choice.

Hotel guests can call directly from the room by dialing 365
From the outside, the number to contact the thalasso spa is 0039 0565 745 365

We recommend booking in advance to ensure that your desired time and treatment are available you can also book an appointment or request more information by contacting us at our email.

We recommend that you arrive 15-20 minutes before your ‘appointment. Arriving late means decreasing the time of your treatment, which will still need to end at the ‘scheduled time to allow for the next one to be on time.

Arrival at
the Spa


Each treatment may be cancelled by 7:30 p.m. the previous day. Otherwise you will be charged the ‘full amount.

We invite ‘hotel guests to enter the SPA wearing bathing suit, bathrobe and slippers. The SPA provides non-staying guests with a SPA KIT with bathrobe and towel. Slippers and headphones are available upon request at SPA reception, while the bathing suit is personal.



Children older than 3 years of age are strictly allowed, under the supervision of a responsible adult, in the first morning slot from re 9 a.m. to re 11 a.m. Children under the age of 14 are not allowed access to the sauna and steam room. Minors under the age of 18 may access all sella SPA services only when accompanied by an adult.

We encourage our guests to use the self-closing lockers located in the locker rooms and advise you not to bring or wear valuables during your stay at the spa.



When making your reservation, please kindly notify the front desk of any physical conditions, allergies or other conditions that may affect your choice of treatment.

We also advise you of the following counter indications to marine therapies: diseases in the acute phase, iodine allergy, uncompensated thyroid disorders, severe hypertension, dermatological lesions( sores, open wounds) uncompensated cardiac and arterial disorders (recent heart attacks, heart disease, poorly controlled hypertension), malignant neoplastic diseases, chemotherapy treatments performed less than 6 months ago.

Thalassotherapy has contraindications for pregnant women, so it is necessary that you make contact with the SPA reception before booking the thalassotherapy course and treatments at the SPA. The staff will be happy to offer all necessary assistance and information and arrange an interview with the center’s Health Management. Thalassotherapy treatments can be performed ONLY AND WITHOUT EXCEPTIONS from the 4th completed month until the 7th month. Pregnant women must present health documentation from the medical specialist, otherwise NO RESERVATIONS CAN BE ACCEPTED.


Choosing the


At the time of booking, feel free to express your preference for a therapist. Our staff is trained to ensure your privacy.

Contact us

If you need more information, please contact us at the following numbers or fill out the form and we will get back to you as soon as possible!


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